IT Support in Cheshunt

An IT department ten minutes up the A10

Cheshunt businesses tend to get their IT support from one of two places: a big provider somewhere on the M25 who'll book an engineer in for Thursday, or a one-man band who's brilliant until he's on holiday. We sit in the gap. Our office is in Hoddesdon, ten minutes up the A10, close enough that being on site the same morning is normal rather than a favour.

We support businesses across Cheshunt and Waltham Cross, from the units and offices around Delamare Road to firms at Brookfield and established firms in serviced offices along the A10. Whatever the size, the deal is the same: one all-inclusive monthly plan and a helpdesk that picks up.

What's actually in the plan?

Everything a business needs to run and stay secure, without a menu of add-ons. Unlimited remote helpdesk for every member of staff, device management, patching and proactive monitoring, 24/7 security monitoring and response, enterprise email security, Microsoft 365 backups running multiple times a day, and a proper quarterly review with someone who knows your setup by name. Security is included as standard, because we think it's our responsibility rather than an upgrade you should have to choose.

If you're weighing us against another quote, our advice is the same one we'd give a mate: compare what's in scope, not the headline price. Our guide to IT support pricing explains what per-user costs actually cover.

Built around how Cheshunt firms work now

A lot of Cheshunt businesses have one foot in London. An office here off the A10 or near the station, staff in town a couple of days a week, and everything living in the cloud. We set companies up so that hybrid working is genuinely seamless: the same files, phone system and security whether someone's at Delamare Road, on the train, or at their kitchen table. And with junction 25 on the doorstep, we support plenty of firms whose vans and engineers are spread across the M25 all day and just need everything to work from a phone.

Security you can prove, not just claim

We're security led and Cyber Essentials Plus certified ourselves, which matters more than it used to. Larger customers, councils and insurers increasingly ask their suppliers to show certification rather than promise good behaviour. We take Cheshunt businesses through Cyber Essentials and Cyber Essentials Plus, and because the security groundwork is already in our standard plan, certification tends to be a short walk rather than a project.

Nearby, in every sense

Switching IT providers feels risky, which is why most businesses put it off for a year longer than they should. We handle the whole move, including the awkward conversation with the outgoing provider, and we're close enough to come and meet you before you decide anything. We also cover Broxbourne and Hoddesdon itself. Book a free IT review and we'll come to you.