IT Support for Logistics and Transport

When IT stops, trucks don't roll

Logistics is a business of promises with times attached. Every system failure — a warehouse scanner network down, a routing platform offline, a depot cut off — turns directly into missed slots, waiting drivers and phone calls you don't want to make. IT support for logistics has one real job: keep the operation moving.

Pebble IT supports logistics, haulage and warehousing businesses across Hertfordshire and Essex — prime territory for the industry, with the M25, M11 and A1(M) corridors on our doorstep in Hoddesdon.

The operational stack, end to end

We support the systems your operation depends on: warehouse and transport management platforms, routing and telematics, handheld scanners and label printers, and the integrations that tie them to your customers' systems. When a label printer jams the outbound line at 6am, that's a priority-one issue to us — because it is to you.

Depot and warehouse infrastructure is a speciality: industrial-grade Wi-Fi that covers the racking, not just the office; resilient connectivity with 4G/5G failover so one dug-up cable doesn't strand a site; and communications that keep traffic offices, drivers and customers talking. Warehouse WiFi is its own discipline. Racking, forklifts and mezzanine floors all get in the way, so we design networks and WiFi around your floor plan and your business, not a copy of someone else's.

Peak season is a capacity problem too

Depot headcount goes up in peak and so does the number of devices, logins and scanners that need to exist by Monday morning. Onboarding and offboarding are included in the plan, so a seasonal intake does not turn into a separate project with a separate invoice.

We also size connectivity and WiFi for your business at its peak, and then some. A warehouse network that falls over at forty scanners was sized by guesswork, and it always fails when your at your busiest.

The compliance questions your customers will ask

Larger customers and 3PL partners increasingly send a security questionnaire before they send a purchase order. They want to know about access control, backup, patching, and whether anyone is watching your systems outside office hours.

We are Cyber Essentials Plus certified ourselves, and we take logistics businesses across Hertfordshire and Essex through Cyber Essentials and Cyber Essentials Plus certification. 24/7 monitoring and response through Huntress's human-staffed security team is included in every plan as standard, which answers the awkward question on most of those forms before it gets asked.

Support that matches your operating hours

Logistics doesn't run nine to five, and our monitoring doesn't either — systems are watched around the clock, and maintenance is scheduled around your peaks, not our convenience. Talk to us about your shift pattern and we'll shape support cover to fit it. Day to day, your whole team gets unlimited remote helpdesk; site visits are quoted and agreed upfront.

Security for a supply-chain world

Logistics firms sit inside their customers' supply chains, which makes them targets — and makes security questionnaires part of winning contracts. Our cyber security service covers the fundamentals, tested backups protect your operational data, and we take businesses through Cyber Essentials certification — increasingly a tender requirement from larger shippers and public-sector customers.

Keep it moving

Book a call and we'll review your depots, systems and connectivity, and show you where the operation's IT risks are hiding.