IT Support for Small Businesses

Big-company IT, sized and priced for a small one

Most small businesses don't have an IT person. They have a director who's "good with computers," a drawer of old laptops, and a quiet worry that one bad day — a crashed machine, a hacked inbox, a deleted folder — could hurt in a way a big company would just absorb.

Pebble IT is the IT department for small businesses across Hertfordshire, Essex and London. Your team gets unlimited remote helpdesk for the day-to-day; we handle security, backups and updates in the background; and when a decision needs making, you get plain-English advice from people who know your setup.

Predictable costs, no small print

Small business budgets need certainty, so our pricing is deliberately simple: a fixed monthly price per user covering unlimited remote support and proactive management. If something needs an engineer at your premises, the visit is quoted and agreed upfront — no surprise callout charges, ever. You'll always know what IT costs this month and next.

The essentials, done properly

Most small businesses need the same foundation done well: Microsoft 365 set up correctly rather than half-configured, email that's protected against the phishing that targets small firms precisely because they're assumed to be soft targets, backups that are tested rather than assumed, and devices that are patched, encrypted and recoverable if lost. That foundation is our standard build, not a list of extras.

Security without the enterprise price tag

Criminals automate their attacks, which means a fifteen-person firm gets probed just like a five-thousand-person one. Our cyber security essentials come as standard, and for businesses that want recognised proof — increasingly requested by bigger customers before they'll sign — we take you through Cyber Essentials certification, the government-backed standard that blocks the most common attacks. We hold Cyber Essentials Plus ourselves.

Grow without outgrowing your IT

New starter Monday? New office next quarter? We handle onboarding, kit and moves so growth never stalls on technology. We're based in Hoddesdon, Hertfordshire — close enough to actually turn up. Book a call and we'll show you what properly supported IT costs, and what it saves.

One thing we're upfront about: our plans start at ten users, because that's the size where our all-inclusive approach genuinely earns its keep. If you're a little under that and think we'd be a good fit, get in contact anyway and we'll have an honest conversation about whether we're right for you.