IT Support for Charities and Non-Profits

More of your budget on the mission, not the machines

Every pound a charity spends on technology is a pound justified to trustees and funders. The answer isn't to spend nothing — unsupported IT eventually costs more, in downtime, lost data or a breach that makes the local paper. The answer is to spend precisely, on the right things, at charity rates.

Pebble IT supports charities, community organisations and non-profits across Hertfordshire, Essex and London, with a support model built for tight budgets: unlimited remote helpdesk included, on-site visits quoted and agreed upfront, and honest advice about what you genuinely need.

Getting you everything the sector is entitled to

Charities have access to heavily discounted and donated technology that many never claim — Microsoft 365 non-profit licensing chief among them. We make sure you're on the right plans, paying the charity price, and actually using what you're paying for. Where a free tier does the job, we'll tell you.

Built for volunteers, part-timers and shared desks

Charity teams don't look like corporate ones: volunteers on their own laptops, job-shares, trustees who need occasional access, shared machines in a community office. We set all of it up securely — simple access controls, safe use of personal devices, and offboarding that actually happens when a volunteer moves on — so goodwill never turns into a data risk.

Protecting donor and beneficiary trust

Your data is uniquely sensitive: donors' financial details, beneficiaries' personal circumstances. Trustees are accountable for it, and funders increasingly ask about security before awarding grants. We put the protections in place — encryption, multi-factor authentication, tested backups, practical cyber security — and we take organisations through Cyber Essentials certification, which a growing number of grant-makers and local authorities now expect to see.

Talk to a team that gets the sector

We support charity clients today and price accordingly. Book a call and we'll review your setup, find the discounts you're missing, and give trustees a clear, jargon-free picture of where you stand.