IT Support for Accountants

IT support built around how accountancy practices actually work

Accountancy firms run on deadlines that don't move. Self-assessment in January, year-ends stacked through the spring, VAT quarters and Making Tax Digital submissions in between — and every one of them depends on systems that stay up and data that stays safe. When a server falls over or a practice management system won't load during filing season, the cost isn't measured in downtime. It's measured in missed deadlines, penalty exposure and client trust.

Pebble IT provides managed IT support for accountancy practices across Hertfordshire, Essex and London. We keep your systems monitored, patched and backed up all year round — so the technology is one thing you never have to chase in January.

What's included

Every accountancy client gets our full managed service:

Unlimited remote helpdesk. Your whole team can raise as many issues as they need, with no per-ticket charges. When something genuinely needs a visit, on-site work is quoted and agreed upfront — no surprise callout bills at month end.

Proactive monitoring and maintenance. We watch your servers, workstations and network around the clock, and fix most issues before anyone in the practice notices them.

Microsoft 365 management. Licensing, migration, security hardening and day-to-day administration — including sensible retention and archiving policies for client correspondence.

Backup and disaster recovery. Tested, verified backups of your practice data, with recovery plans built around your filing calendar, not a generic template.

Cyber security as standard. Endpoint protection, email filtering, multi-factor authentication and security awareness training for your team.

Security and compliance you can evidence

Accountants hold exactly the data criminals want: payroll records, bank details, UTRs, company financials. Your clients trust you with it, and increasingly they — and their auditors and insurers — want evidence it's protected.

Pebble IT is Cyber Essentials Plus certified, and we guide our clients through both Cyber Essentials and Cyber Essentials Plus certification. For a practice, certification is a straightforward, government-backed way to demonstrate to clients and professional bodies that your security controls meet a recognised standard. We handle the technical remediation and the paperwork; you get the certificate and the credibility.

We also help practices meet their UK GDPR obligations around client data — access controls, encryption, secure file sharing with clients, and sensible policies for staff working from home.

Software we support

We work daily with the tools accountancy practices depend on, including IRIS, Sage, Xero, QuickBooks, TaxCalc, CCH and BrightPay, alongside document management, e-signature and client portal platforms. Whether your practice is fully cloud-based, still running an on-premise server, or somewhere in between, we'll support what you have and give you a straight answer on where it should go next.

Why practices switch to Pebble IT

Most accountancy firms come to us from another provider, usually for one of three reasons: slow response times, surprise invoices, or a nagging feeling that nobody is actually looking after security. We fix all three. Response is handled by our unlimited remote helpdesk. Costs are predictable because on-site work is quoted and agreed before we do it. And security isn't an add-on — it's the core of how we build every client's setup.

We're based in Hoddesdon, Hertfordshire, which puts us within easy reach of practices across Hertfordshire and Essex, and a short train ride from London firms. You get a local team who will actually turn up when it matters — with the visit scoped and agreed first. Much of this applies across IT support for professional services firms generally, where the pattern is the same even when the software is not.

Talk to us before your next deadline, not after

The best time to sort your practice's IT is a quiet month; the worst is the second week of January. Book a call and we'll review your current setup, flag any risks, and give you a clear picture of what working with us would look like. Book a call