IT Support for Manufacturing

Downtime is the enemy. That's the whole brief.

In manufacturing, IT problems are measured in stopped lines and missed dispatches. An ERP outage isn't an inconvenience; it's an afternoon of production you don't get back. So our support model for manufacturers starts from a single principle: keep it running, and when something must change, change it when the line is quiet.

Pebble IT supports manufacturers across Hertfordshire, Essex and London — from precision workshops to multi-shift production sites.

The systems behind the shop floor

We support the software your operation actually runs on — ERP and MRP, stock and scheduling, quality systems — and the hardware that feeds them: barcode scanners, label printers, shop-floor terminals and the industrial Wi-Fi tying it together. Integrations between office and floor get watched as closely as the systems themselves, because that's usually where things quietly break.

Maintenance and patching are scheduled around your production calendar, and monitoring runs around the clock so we're fixing issues before the morning shift finds them.

Old machines, modern protection

Every manufacturer has them: machines controlled by a PC running software the vendor stopped supporting years ago. Replacing them rarely makes sense; leaving them exposed never does. We isolate legacy systems with network segmentation and monitoring, so twenty-year-old equipment keeps earning its keep without leaving a door open into your wider network — the exact route ransomware uses against manufacturers.

Security your customers will ask about

Manufacturers sit in supply chains, and supply chains now come with security questionnaires. Our cyber security service covers the essentials, tested backups protect production and customer data, and we take manufacturers through Cyber Essentials certification — we hold Cyber Essentials Plus ourselves. For many of our clients, the certificate has become part of winning and keeping contracts.

Talk to us between shifts

Unlimited remote helpdesk for your whole team; site visits quoted and agreed upfront. We're in Hoddesdon, Hertfordshire, close to production businesses across all three counties. Book a call and we'll review your systems with downtime risk as the lens.