IT Support for Law Firms

IT that protects the thing your firm sells: trust

A law firm's IT failures are never just inconvenient. A case management system down on a completion day, an email chain exposed, a laptop lost with client files on it — each one lands directly on client trust and regulatory standing. That's the standard your technology has to be run to, and it's the standard we run it to.

Pebble IT provides managed IT support for law firms across Hertfordshire, Essex and London solicitors' practices, conveyancers and chambers alike, with security and confidentiality treated as the starting point, not an upgrade.

Built around how legal work actually happens

We support the systems fee earners live in every day: case and practice management platforms, digital dictation, secure client portals, e-signature tools and the document stores behind them. We keep them updated, integrated and quick — because a slow system is billable time evaporating — and we make sure everything works as well from home or court as it does at a desk.

Email is where law firms are most exposed, so ours comes hardened: filtering, encryption where needed, and multi-factor authentication as standard through our cyber security service. Everything is backed by tested backup and disaster recovery, with recovery objectives agreed against what your firm can actually tolerate — not a generic promise.

Compliance you can evidence, not just claim

The SRA expects firms to manage information security risk properly, and clients and insurers increasingly want proof. Pebble IT is Cyber Essentials Plus certified, and we take firms through Cyber Essentials and Cyber Essentials Plus certification — handling the technical work, the evidence and the submission. For a practice, that certificate is a clean, recognised answer to security questionnaires, PII renewals and client due diligence.

We'll also put the unglamorous essentials in order: access controls that reflect matter confidentiality, retention that matches your obligations, and secure ways for clients to send you documents that aren't "just email it over."

A support model with no billing surprises

Your whole team gets unlimited remote helpdesk — no per-ticket charges, no rationing. When something genuinely needs an engineer at your office, the visit is quoted and agreed upfront, so your practice manager is never surprised by an invoice. We're based in Hoddesdon, within easy reach of firms across Hertfordshire and Essex and a short train ride from London. We work with consultancies, surveyors and other professional services firms on the same footing, so the approach will look familiar if you have spoken to peers outside law.

Talk to us in confidence

Book a call and we'll review your current setup, flag any risks — including the ones your current provider hasn't mentioned — and show you what properly managed legal IT looks like.